Booking instructions

What to do before making a reservation?

Before making a reservation see our booking, rental and cancellation terms and check the prices.

You can also read booking related questions and answers on our frequently asked questions page.

Completion of the Finnish passanger card / notification of a traveller

When you arrive in Tommolansalmi, you must fill in a passenger card.

You can download the form to fill out in advance here: Notification of a traveller (PDF file)

Read more about filling in a passenger card: https://www.suomi.fi/services/passenger-cards-ministry-of-economic-affairs-and-employment/8b07bcf0-8cda-4259-8fed-e8d6186d0d9d

After submitting the completed passenger card and paying the accommodation fee, you are free to enter the campsite.

Booking accommodation through the online booking system

We recommend booking an accommodation through our online booking system. You can see the current reservation situation in our online store’s reservation system and you will be able to confirm and pay your booking at the same time.

In our online store you can pay with Visa, Mastercard, Visa Electron, MobilePay and Finnish netbanks.

Paytrail Oyj acts as an implementer of the payment handling service and as a Payment Service Provider in cooperation with Finnish banks and credit institutions.

Booking accommodation by e-mail or telephone

To make a booking call mobile +358 400 754 835 (in summertime you can also call +358 40 3540 975) or send an e-mail to: info@tommolansalmi.fi.

Note! A booking made by phone or email is only a preliminary booking. The booking will only be confirmed once you have paid the prepayment portion of the booking fee.

When making a booking, please supply the following information:

  • Your name and contact information (address, telephone number, e-mail address)
  • Number of guests (adults/children under the age of 12)
  • Type of accommodation (cottage, camping vehicle, tent)
  • Day and expected time of arrival and day and expected time of departure

Once we have received your booking information, we’ll send you an invoice and instructions for payment either by email or by mail.

Advance payment is deducted from the final bill.

We will confirm your reservation by sending you a booking confirmation after you have paid the advance payment.

Total accommodation price has to be paid according to the booking, rental and cancellation terms before the arrival time, unless otherwise agreed.

Our international bank account number can be found on this page below.

Cancellation of the reservation

You can cancel the confirmed reservation and get paid fees back in accordance with booking, rental and cancellation terms.

Payment of accommodation without advance booking

If you arrive without a reservation or you book your cottage/caravan pitch/tent pitch so late that you don’t have time to pay in advance, accommodation price for cottages will be paid upon arrival.

The caravan and tent pitches will also be paid on arrival, if you know how many nights you are going to stay. Otherwise, the payment will be made on departure.

Tommolansalmi Holiday Centres’s bank account number

Company’s name in Finnish: Lomakeskus Tommolansalmi Oy
IBAN: FI04 5271 2120 0691 22
BIC: OKOYFIHH

Payment of services and activities

Services and activities can be booked in our online booking system.

In our online store you can pay with Visa, Mastercard, Visa Electron, MobilePay and Finnish netbanks.

Paytrail Oyj acts as an implementer of the payment handling service and as a Payment Service Provider in cooperation with Finnish banks and credit institutions.

You can also book services and activities in advance by calling or emailing our customer service. In this case, they are paid on site upon arrival at our resort’s reception / summer restaurant before using the service or activity.

Of course, you can also book services and activities only on site after arriving at our resort’s reception / summer restaurant before using the service or activity. In this case, we recommend that you first check the booking status of the services and activities and the available times from the booking system.

However, if you want to book a sauna, we recommend making a reservation in advance, as the most popular booking times in the evening are booked quickly.

During the winter season, ask staff to book and pay for services and activities before arrival so that we have time to make the necessary preparations for them.